About
SmartiePal is an innovative AI solution designed to enhance customer communication and support on any website. Whether you run a small business or a large company, SmartiePal offers a simple and cost-effective way to provide continuous assistance to your visitors.
Why choose SmartiePal?
- Fast and simple integration - SmartiePal is designed so that you can integrate it into your website very quickly – just add one line of HTML code. This saves you time and simplifies the implementation process.
- Continuous availability 24/7 - With round-the-clock support operating 24 hours a day, 7 days a week, you will never miss an important customer query. Your customers receive an immediate response at any time, which increases their satisfaction and loyalty.
- Intelligent and personalized communication - Thanks to artificial intelligence, SmartiePal can learn the content of your website – from price lists and terms and conditions to manuals – and then provide precise and relevant answers. This improves overall communication with customers and enhances your brand perception.
- Cost savings - By automating responses to frequently asked questions, the need for an extensive customer support team is significantly reduced. This frees up human resources to tackle more complex tasks while optimizing operating costs.
- Flexibility and scalability - Whether you run a small business or a large company, SmartiePal adapts to your needs. You can use it standalone or in combination with human support.
How SmartiePal Works
Using it is very simple. First, create an account and log in to the admin console where you manage your SmartiePal assistant.
1. Creating the Assistant
In this step, the assistant is created and provided with basic instructions to clarify what it should answer and how. It is also necessary to configure its appearance and set up the AI model.
2. Uploading the Knowledge Base
Upload all the files from which the assistant will draw its knowledge and define the web domains from which it should learn. Additionally, you can create scripts or topics to enhance the conversation with clients.
3. Deploying SmartiePal on Your Website
In this step, simply insert one line of HTML code into your website and you're done. Now you can use the assistant on your website or e-shop.
Benefits
SmartiePal is more than just a chat tool—it's your partner in delivering exceptional customer service with the power of AI.
24/7 Availability
Never miss a customer query. SmartiePal is always on, providing instant support to your website visitors at any time of the day or night.
Cost Efficiency
Reduce the overhead costs of running a full-time support team. SmartiePal handles routine inquiries, allowing your human agents to focus on more complex tasks.
Seamless Integration
Easily integrate SmartiePal into your existing website or SaaS platform with minimal setup. Start improving customer interactions in no time.
Scalability
Whether you're a small business or a large enterprise, SmartiePal scales with your needs, ensuring you always have the right level of support.
Try for Free
Experience the full potential of SmartiePal with our free plan. No commitment, no credit card required, just sign up and start exploring how our AI-powered chat can transform your website.
Pricing
Choose the perfect plan for your business. At SmartiePal, we offer flexible pricing options to meet the needs of businesses of all sizes. Whether you're just getting started or need advanced features for a growing enterprise, we have a plan that's right for you.
Free Plan
$0 / month
- Up to 1 AI assistant
- Knowledge base from a single domain
- One PDF file (max file size: 1MB)
- Limit of 200 questions per month (both human support and AI)
- 100K tokens for AI
- Model GPT-4o mini - approx. 100 questions
- Export communications in CSV or JSON
- Google ReCaptcha integration
- SmartiePal mobile application
- Integration with Telegram
- Human support can answer questions
Pro Plan
$26 / month
- Up to 3 AI assistants
- Knowledge base (up to 3 domains)
- Up to 10MB of files
- Limit of 2 000 questions per month (both human support and AI)
- 1M tokens for AI
- Model GPT-4o mini - approx. 1 000 questions
- Model GPT-4o - approx. 100 questions
- Export communications in CSV or JSON
- Google ReCaptcha integration
- SmartiePal mobile application (up to 2 users)
- Integration with Telegram
- Human support can answer questions
Enterprise Plan
$95 / month
- Up to 10 AI assistants
- Knowledge base (up to 10 domains)
- Up to 100MB of files
- Limit of 10 000 questions per month (both human support and AI)
- 5M tokens for AI
- Model GPT-4o mini - approx. 5 000 questions
- Model GPT-4o - approx. 500 questions
- Export communications in CSV or JSON
- Google ReCaptcha integration
- SmartiePal mobile application (up to 10 users)
- Integration with Telegram
- Human support can answer questions
Custom Plan and Dedicated Support
At SmartiePal, we understand that every business is unique. That's why we offer fully customizable plans that allow you to tailor the service to your specific requirements. If you need additional benefits such as dedicated support, specialized integration assistance, or even a dedicated SmartiePal server with an exclusive AI model for enhanced security, our custom solutions can be designed to meet those needs. Simply contact us to discuss your requirements, and we’ll work together to create a personalized plan and provide you with a custom quote that perfectly aligns with your business objectives.
Frequently Asked Questions
This FAQ section covers the essential aspects of SmartiePal, helping potential customers understand its value and how it can benefit their business.
What is SmartiePal?
SmartiePal is an AI-powered chat solution designed to enhance customer support and engagement on websites. It provides 24/7 assistance to your visitors, helping them find information quickly and efficiently while reducing the need for extensive human support.
How does SmartiePal integrate with my website?
SmartiePal is incredibly easy to integrate. You only need to insert one line of code into your website's HTML, and you'll have access to all of SmartiePal's powerful features.
Can SmartiePal learn from my website's content?
Yes, SmartiePal can intelligently learn from your website's content and any additional files you provide, such as price lists, terms of service, and manuals. This allows SmartiePal to offer smart search capabilities and provide accurate support to your customers based on the specific content of your site.
What types of businesses can benefit from SmartiePal?
SmartiePal is suitable for a wide range of businesses. Whether you run a small business website, a SaaS platform, or a large enterprise site, SmartiePal can help you reduce support costs, enhance customer engagement, and improve overall satisfaction.
How does SmartiePal help reduce support costs?
SmartiePal automates responses to common queries and provides intelligent support based on your website's content. This reduces the need for a large support team and allows your human agents to focus on more complex tasks, ultimately lowering your operational costs.
Is SmartiePal available 24/7?
Yes, SmartiePal is available 24/7, ensuring that your customers always have access to instant support, no matter the time of day.
How can SmartiePal help me stay competitive in my market?
By leveraging the power of AI, SmartiePal gives you a competitive edge, allowing you to be at the forefront of technology. With SmartiePal, you can enhance customer satisfaction, reduce costs, and position yourself as a leader in your market.
What kind of support does SmartiePal offer during the integration process?
SmartiePal provides limited support by default during the integration process. However, if you are on the Pro or Enterprise plan, you receive enhanced assistance—this includes faster bug fixing and direct help with integrating the service into your website as well as initial assistant setup. Clients can contact us about support if they have any questions or need additional help. Additionally, if you need even more dedicated support, custom support packages are available starting at $200 USD per month.
Can I customize the way SmartiePal interacts with my customers?
Yes, SmartiePal offers customization options to match your brand's tone and style, ensuring that the AI chat experience aligns with your company’s identity.
Is there a free trial available?
SmartiePal offers a free plan that you can use indefinitely. This plan comes with certain limitations (such as one assistant per account, a knowledge base from one crawled domain plus one file up to 1 MB, 200 questions per month, and 100,000 tokens per month for AI responses), but it allows you to try out the service without any initial cost.
Contact
If you have any questions or need assistance, we're just a message away. Our team is here to provide the support and answers you need, whenever you need them. Or, try our SmartiePal Chat directly on the website for instant help!